This Privacy Policy explains how Vocanta collects, uses, discloses, and protects personal data when you use our website, platform, and services.
Data we collect
- Account information you provide (name, email, company, role).
- Content processed by AI voice agents you configure (call audio, transcripts, contact metadata).
- Product usage and diagnostics for reliability, security and improvements.
How we use it
To provide and improve the service, secure our platform, honour contractual obligations, and communicate with you. Content processed by agents you deploy is used to deliver those agents' functionality — not to train foundation models.
Sharing
We share personal data with vetted sub-processors under written data protection agreements. A current list is available on request from privacy@vocanta.pro.
Your rights
Depending on your jurisdiction, you may access, correct, export, or delete your personal data. To exercise these rights, email privacy@vocanta.pro.
Retention
We retain personal data only for as long as necessary for the purposes described, and per configuration set in your workspace.
Contact
Vocanta — privacy@vocanta.pro.