Industries
Built around the calls your business actually gets.
Every industry asks different questions on the phone. Vocanta is configured around the intake you already use, so the agent sounds like part of your business from the first call.
Industry guides
Estate agencies
Buyers, vendors and viewings — answered and qualified.
Read the guide
Recruitment
Candidate and employer calls answered while consultants are in interviews.
Read the guide
Hospitality
Booking and event enquiries answered during service.
Read the guide
Automotive
Sales and service calls separated on the first question.
Read the guide
Home services & trades
Calls answered while you are on the tools.
Read the guide
Other sectors we work with
Examples of how a configured call flow can run. These are illustrations of Vocanta's capabilities, not recordings of customer calls.
Estate agencies
Buyers, vendors and viewings — answered and qualified.
A caller enquires about a listing on a Saturday. Vocanta captures which property they mean, their buying position and timescale, offers the viewing slots you have made available, and confirms one on the call.
Viewing & valuation bookingBuyer position capturedWeekend cover
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Hear it answer a call like yours.
A 20-minute demo: we walk through your inbound calls, show the agent handling one of them, and tell you plainly what it will and will not do.